English (United States)

Report an Incident

Report an Incident

This system makes it easy to report an incident about workplace issues like financial and auditing concerns, harassment, theft, substance abuse and unsafe conditions.

Click the button below to get started with your report and we'll ask you a few questions about the incident.

Check Status

Check Status

You can check the status of your report or question using the access number and password you created when you submitted the report or question.

Call Us

If you would prefer to speak to someone confidentially, call us and one of our representatives would be happy to assist you.

phone icon (800) 527-0063

If you are dialing internationally choose your location from the list below for the international number assigned to your country. If your country is not listed click here for additional instructions.

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Please note this is not an emergency service. Contact your local authorities if this is a life threatening issue.

JCPenney's Statement of Business Ethics

Ethical behavior is a vital part of JCPenney's values and our way of doing business. How we conduct ourselves each day with associates, customers, stakeholders and vendors forms the basis of our reputation. We are committed to upholding our ethical standards in accordance with our Statement of Business Ethics. For more information, please click on the link: Statement of Business Ethics

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What to Expect When Using the JCPLine

Your concern is taken seriously and will be reviewed
You are treated with courtesy, dignity and respect
JCPenney has a strict policy of non-retaliation and you will not be retaliated against for raising a good faith concern, but if you choose, you may remain anonymous when you contact JCPLine
Your concern will be investigated promptly and treated in as confidential a manner as possible

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